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Avaya 74970X Exam Syllabus Topics:

Avaya Oceana® Solution Support Sample Questions:

1. Which component is responsible for integrating Avaya Oceana Workspaces with Avaya Oceana core components?

A) Unified Agent Controller (UAC)
B) Unified Collaboration Model (UCM)
C) Call Server Connector (CSC)
D) Unified Collaboration Administration (UCA)

2. Consider the log messages from Contact Center Service PU log file ucm-affadapter-pu-1.log:
2018-02-21 11:21:21,549 [Pool-pool-4-thread-1] INFO AsyncHttpClient [adapter-pu-1]
[M:sendEvent] [T:]. Send request to
[http://135.122.104.77:80/services/EventingConnector/events?affinity=135.122.104.77] with header attributes [(family=OmniCenter, type=CONTACT_ENDED, metadata-ucid=Eke6-qw3S2K-MyAKSJny6A, Version=1.0)], body [RouteContactEvent
[,id=UGZQRVhJNHhTaGlycXQyQThFN2VJdw==_,ip=135.122.104.77,wr=pfpEXI4xShmrqt2A8 E7eIw,c=Eke6-qw3S2K-NyAKSJny6A,p=OCP ShortMessageService,ch=ShortMessageService,rrId=f785b56c-364f-4acf-9620-b723a6ca43c6,r outAddr=,wfType=ROUTE_CONTACT_SMS,reason=DEFAULT]] What is the Work Request ID in the log message?

A) f785b56c-364f-4acf-9620-b723a6ca43c6
B) PfPex14xShrmrqt2A8E7eIw
C) Eke6 qw3S2K-NyAKSJny6A
D) UGZQRVhJNHhTaGlycXQYQThFN2VJdw

3. Refer to the exhibit.

A) It displays the need for running a DRS replication Service for Avaya Breeze nodes.
B) It displays a successful DRS replication from System Manager to the Avaya Breeze nodes.
C) It displays; the Avaya Oceana Breeze nodes that are synchronized with Session Manager.
D) It displays the need to repair the replication service from System Manager to the Avaya Breeze nodes.

4. For deploying the Avaya Oceana solution, what are the two recommendations for software and secure communications? (Choose two.)

A) Verify the minimum software release and compatibility metrics for Avaya Oceana with the Avaya Aura stack.
B) Check compatibility with Avaya Aura 6.x stack as Avaya Oceana solution Is compatible with Avaya Aura 6.x.
C) Load signed certificates for an Avaya Oceana deployment.
D) Install signed certificates for an Avaya Oceana deployment.
E) Check compatibility with Avaya Aura 5.x stack as Avaya Oceana solution is only compatible with Avaya Aura 5.2.1.

5. A customer is running an Avaya Oceana solution and a technical engineer is troubleshooting an operational issue. Many components are logging errors showing that they cannot connect to Unified Collaboration Module (UCM).
Which three actions will help to verify the current deployed state of UCM In the solution?
(Choose three.)

A) Look at the Oceana Monitor page.
B) Check the status of duster 1 in SMGR.
C) Run deploy-service -lv on the Breeze server.
D) Check the service install status on cluster Administrator page in SMGR.
E) Look at the Event Log in System Manager.

Solutions: