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Avaya IP Office Configuration and Maintenance Sample Questions:

1. A CEO has a dedicated line for private incoming calls. As the company does not use voicemail, the CEO would like these calls to be routed to the Sales hunt group, if "Do Not Disturb" has been set up. Which two slops are needed to create the incoming Call Route (ICR) to meet the CEOs needs? (Choose two.)

A) Under destination enter a fallback extension and fill in the Sales hunt group call number.
B) Create an Incoming Call Route with a default destination of the CEO.
C) Under destination create an overflow extension to route calls to the Sales hunt group.
D) Create an ARS with the DID/DDI of the CEO.

2. In which folder on the SD card would you place the firmware files (.bin) for an IP telephone?

A) /dynamic
B) /primary
C) /temp
D) /backup
E) /Ivmail

3. The Alarm Set action in Voicemail Pro allows an alarm call to be set up and played to a specified extension at a specified time. The telephone will display "Alarm" and the prompt that will play is. "This is an alarm call please hang up". Which description is true?

A) The telephone display message can be changed.
The prompt can be changed by telephone or can use a .wav file.
B) The telephone display message cannot be changed.
The prompt cannot be changed.
C) The telephone display message can be changed.
The prompt can be changed by telephone but cannot use a .wav file.
D) The telephone display message cannot be changed.
The prompt can be changed by telephone but cannot use a .wav file.

4. Which outcome can be prevented with a correctly designed multi-site SCN solution?

A) Oversubscribed VMPro ports
B) Tromboned calls
C) Oversubscribed VoiceMail storage
D) Compromised ACD routes

5. A customer wants use SIP endpoints in the future. VoIP settings are shown in the exhibit
Which option will satisfy the customer's requirement?

A) SIP Registrar Enable
B) SIP Trunks Enable
C) H.323 Auto-create Extn
D) H.323 Auto-create User
E) H.323 Gatekeeper Enable

Solutions: