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BlackBerry BCP-240 Exam Syllabus Topics:

BlackBerry 10 Support Specialist Sample Questions:

1. A user launches the BlackBerry World and receives an error that the device could not connect to server. What does this indicate?

A) The NFC radio is not enabled.
B) The airport mode is not enabled.
C) The mobile network radio is not enabled and account is not provisioned.
D) The device radio is not enabled and provisioned.

2. Which of the following would cause a new sent message to have a clock instead of a check mark?

A) The email message was filed
B) The Wi-Fi or cellular radios are not connected to the network
C) An incorrect recipient email address was included
D) The email message was saved as a draft

3. Direct access to demos of the swipe gestures can be done through which one of the following?

A) Settings
B) Setup
C) Help
D) Options

4. A user reports that they are unable to enable BlackBerry (BB) Protect. What steps should they follow to make sure that it is enabled?

A) Swipe down, go to Settings.
B) Swipe down, go to Settings, click on Location Services.
C) Swipe down, go to Settings, click on BB Protect.
D) Swipe down, go to Settings, click on Security, enable Device password.

5. By Default, how many devices can a single user activate to one given account?

A) Ten
B) One
C) Two
D) Five

Solutions: