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Peoplecert CMS7 Deutsch Exam Syllabus Topics:

Peoplecert ITIL V3 Foundation (CMS7 Deutsch Version) Sample Questions:

Question 1

Welche der folgenden Aufgaben gehören zum Service Asset- und Konfigurationsmanagement? Identifizierung von Konfigurationselementen (Configuration Items, CIs) Aufzeichnen von Beziehungen zwischen CIs Aufzeichnen und Steuern von virtuellen CIs Genehmigen der Finanzierung für den Kauf von Software zur Unterstützung des Service Asset- und Konfigurationsmanagements

A. Alle oben genannten
B. nur 1, 2 und 4
C. nur 1, 2 und 3
D. nur 3 und 4

Question 2

Welche der folgenden Ereignisse erfordern größere Vorfälle?

A. Weniger Dokumentation
B. Längere Zeitskalen
C. Getrennte Verfahren
D. Weniger dringend

Question 3

Welche der folgenden Methoden kann zum Verwalten eines Vorfalls verwendet werden?
Modell
1. Incident
2. Bekannte Fehleraufzeichnung

A. Beides
B. Keines der oben genannten
C. nur 1
D. 2 nur

Question 4

Was ist der Einstiegspunkt oder die erste Ebene des V-Modells?

A. Kunden- / Geschäftsanforderungen
B. Serviceanforderungen
C. Service Release
D. Servicelösung

Question 5

Die Informationen, die an die Dienstumstellung übergeben werden, um die Implementierung eines neuen Dienstes zu ermöglichen, werden als was bezeichnet?

A. Ein neues Servicepaket (NSP)
B. Ein Service Transition Package (STP)
C. Ein Service Level Package (SLP)
D. Ein Service Design Package (SDP)

Solutions: