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HP HP2-H08 Exam Syllabus Topics:

HP Servicing HP Desktops , Workstations , and Notebooks Sample Questions:

Question 1

What does HP Wireless Assistant enable you to do?

A. manage hard drives
B. manage multiple wireless devices
C. connect to a wireless WAN
D. manage BIOS information

Question 2

You are working on a computer that does not detect any USB devices. You suspect that USB support is not enabled. Where do you verify this setting?

A. BIOS setup utility
B. add/remove hardware option
C. on the USB device
D. hardware profiles

Question 3

The system warranty has expired and the customer is requesting support. The customer no longer has proof of purchase. Which support option is available to the customer?

A. The customer must purchase an additional HP Care Pack.
B. No option is available; the system is no longer supportable.
C. The customer must pay for service and any parts required.
D. The customer should call HP to arrange a warranty extension.

Question 4

A customer complains that the HP QuickLook 2 feature is not working on their notebook running Windows Vista. Which application must be installed to support this feature?

A. HP Assistant
B. HP Help and Support
C. Microsoft Aero
D. Microsoft Office

Question 5

What is the primary function of MXM graphics modules in portables?

A. allows the graphics processor to be easily upgraded
B. provides high-definition hardware support
C. allows an embedded video chipset installation
D. provides the ability to use scalable link interface (SLI) graphic processors

Solutions: