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Microsoft Dynamics CRM 2011, Customization and Configuration Sample Questions:

1. A company uses Microsoft Dynamics CRM 2011. You need to move a business unit in the Microsoft Dynamics CRM organizational hierarchy. What should you do?

A) Copy the business unit to the new position in the organizational hierarchy.
B) Change the business unit s root business unit.
C) Disable the business unit, change the business unit s organization team and then activate the business unit.
D) Change the business unit's parent business unit.

2. You are configuring the security access level on a custom user-owned entity named Conference. Users must be able to view Conferences owned by any user. Users must not be able to create Conferences owned by other users. Which privileges should you set on the Conference entity?

A) Organization Read access and Organization Create access.
B) User Read access and Business Unit Create access.
C) Organization Read access and User Create access.
D) Business Unit Read access and User Create access.

3. A company uses Microsoft Dynamics CRM 2011. You need to audit data changes in fields. Which of the following should you enable for auditing? (Choose all that apply.)

A) the team
B) the field
C) the user
D) the organization
E) the entity

4. You create a custom entity in Microsoft Dynamics CRM Online 2011. In the entity definition, you select the Define as an activity entity check box. You save but do not publish the custom entity. You need to ensure that the custom entity does not display in Activity menus. What should you do?

A) Edit the entity definition. In the entity definition, clear the Define as an activity entity check box.
B) Publish the entity, and then edit the entity definition. In the entity definition, select the Define as an activity entity check box.
C) Delete and recreate the entity. In the entity definition, select the Define as an activity entity check box and clear the Display in Activity Menus check box.
D) Edit the entity definition. In the entity definition, clear the Display in Activity Menus check box.
E) Publish the entity, and then edit the entity definition. In the entity definition, clear the Display in Activity Menus check box.

5. When mapping an option set in Microsoft Dynamics CRM 2011, which of the following statements is true?

A) If you modify the option descriptions in an option set in a field that is mapped to another entity, the system synchronizes the changes in the mapped entity and in any existing data records.
B) The order in which options are added to an option set does not affect the mapping.
C) The option description must be the same in both option sets.
D) The integer-based option values must be the same in both option sets.

Solutions: