Microsoft 74-338 Q&A - in .pdf

  • 74-338 pdf
  • Exam Code: 74-338
  • Exam Name: Lync 2013 Depth Support Engineer Exam
  • Updated: Aug 14, 2026
  • Q & A: 114 Questions and Answers
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  • Exam Name: Lync 2013 Depth Support Engineer Exam
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  • Q & A: 114 Questions and Answers
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Microsoft 74-338 Exam Syllabus Topics:

SectionObjectives
Topic 1: Lync Server 2013 Architecture and Infrastructure- Core server roles and topology design
  • 1. Edge server and external connectivity
    • 2. Front End pool architecture
      - Integration with Active Directory and DNS
      • 1. Service location and records configuration
        • 2. Domain and forest requirements
          Topic 2: Monitoring, Troubleshooting, and Support- Monitoring tools and logs
          • 1. Centralized Logging Service (CLS)
            • 2. Monitoring reports and dashboards
              - Issue diagnosis and resolution
              • 1. Connectivity and federation issues
                • 2. Call quality troubleshooting
                  Topic 3: Client and User Experience Management- User provisioning and policies
                  • 1. Conferencing policies
                    • 2. User enablement in Lync
                      - Client deployment and configuration
                      • 1. Mobile and remote access configuration
                        • 2. Lync client policies
                          Topic 4: Voice and Enterprise Communication Services- Enterprise Voice configuration
                          • 1. PSTN connectivity
                            • 2. Dial plans and normalization rules
                              - Telephony integration
                              • 1. Gateway configuration and routing
                                • 2. SIP trunking

                                  Microsoft Lync 2013 Depth Support Engineer Sample Questions:

                                  1. You support a customer whose network environment includes Microsoft Lync Server 2013 servers and computers
                                  that are members of an Active Directory Domain Services (AD DS) domain named contoso.local. The domain includes Microsoft Exchange 2010 organization and Enterprise Certification
                                  Authority (CA). Client computers have Lync 2013 installed. A user reports that his presence information in Lync 2013 is not updated based on his Calendar. You need to ensure that the user's presence information is updated based on his Calendar. What should you do?

                                  A) Update the SMTP address to lower case. Set the session initiation protocol (SIP) address to match the SMTP address.
                                  B) Enable enhanced privacy presence mode.
                                  C) Reset mailbox permissions to the default.
                                  D) Reissue the Lync certificate and include meet.contoso.local as a Subject Alternative Name (SAN).


                                  2. You deploy 3 Microsoft Lync Server 2013 Persistent Chat server named atl-cs- 001.Iitwareinc.com. You need to remove all messages prior to March 1, 2012 from a chat room named LegalChatRoom. hich cmdlet should you run?

                                  A) Remove-CsPersistentChatRoom -Identity "atl-cs001.litwareinc.com\LegalChatRoom"
                                  B) Set-CsPersistentChatRoom -Identity LegalChatRoom -Managers @{Add="sip:[email protected]"}
                                  C) Clear-CsPersistentChatRoom -Identity "atl-cs001.litwareinc.com\LegalChatRoom" -EndDate "3/1/2012"
                                  D) Remove-CsPersistentChatMessage -Identity "atl-persistentchat- 001.litwareinc.com\LegalChatRoom" -EndDate "3/1/2012"


                                  3. You support two Microsoft Lyric Server 2013 servers named Lync2013FE and Lync2013BE. The servers are configured to use contoso.local as their default session initiation protocol (SIP) domain. After your company acquires another company, you add NewCompany.com as the second SIP domain. Your internal DNS server contains the following records:

                                  You discover that internal users who use Lync 2010 and Lync 2013 clients are unable to sign in by using NewCompany.com SIP addresses internally. You need to ensure that users are able to automatically sign in by using NewCompany.com SIP addresses. Which two DNS records should you create? (Each correct answer presents part of the solution. Choose two.)

                                  A) _sip._tls.NewCompany.com SRV priority 0, weight 0, port 5061, Sip.NewCompany.com
                                  B) _sipinternal._tls.NewCompany.com SRV priority 0, weight 0, port 5061, Sip.contoso.local
                                  C) Autodiscover.NewCompany.com A 192.168.10.20
                                  D) Sip.NewCompany.com A 192.168.10.10
                                  E) lyncDiscover.NewDomain.com A 192.168.10.10


                                  4. You support a customer whose network environment includes Microsoft Lync Server 2013 Standard Edition. Your customer plans to enable sharing of Microsoft PowerPoint content in Lync meetings. You enable the Office Web Apps Server discovery URL in the Lync Topology. You need to verify that Lync Server 2013 enables PowerPoint content. What should you do?

                                  A) Check the Event Log of the Office Web Apps server.
                                  B) Verify the connection to the Office Web Apps Discovery URL in a web browser.
                                  C) Check the Lync Server Control Panel.
                                  D) Check the Event Log of the Front End pool server.


                                  5. You support a customer who is upgrading from Lync 2010 Group Chat to Lync 2013 Persistent Chat. Users are Session Initiation Protocol (SIP) enabled members of a single Active Directory Domain Services (AD DS) domain. Group Chat clients connect by using a well-known user named [email protected]. The Lookup service registers
                                  with the Lync server to receive incoming requests.
                                  Your customer's Persistent Chat pool fully qualified domain name (FQDN) is named pchatpool.litwareinc.com. When users sign out of Lync and then sign in again by using the Lync 2010 Group Chat client, they are able to access their data without needing to change any configuration. You need to configure Lync Server 2013 persistent chat to support legacy Group Chat clients. Which cmdlet should you run?

                                  A) New-CsTrustedApplicationEndpoint -Applicationld pchat -
                                  TrustedApplicationPoolFqdn pchatpool.litware.com -SipAddress sip:
                                  [email protected]
                                  B) New-CsPersistentChatEndpoint
                                  -SipAddress
                                  sip:[email protected] -
                                  PersistentChatPoolFqdn pchatpool.litware.com
                                  C) Set-CsPersistentChatRoom -Identity IT -Presenters
                                  @{Add="sip:ocschat(g)litwareinc.com"}
                                  D) $cred1 = Get-Credential "litwareinc\pilar" $cred2 = Get-Credential
                                  "litwareinc\ocschat"
                                  Test-CsPersistentChatMessage -TargetFqdn pchatpool.litwareinc.com -
                                  SenderSipAddress "sip:[email protected]" -
                                  SenderCredential
                                  $cred1 -ReceiverSipAddress "sip:ocschat@)litwareinc.com" -
                                  ReceiverCredential $cred2


                                  Solutions:

                                  Question # 1
                                  Answer: A
                                  Question # 2
                                  Answer: C
                                  Question # 3
                                  Answer: A,D
                                  Question # 4
                                  Answer: D
                                  Question # 5
                                  Answer: B

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