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Salesforce AP-216 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Campaigns and Experiences | 24% | - Set up triggers and response handling - Configure audience targeting and segmentation - Create and test campaign variations - Implement decision logic and rules - Create and manage campaigns - Build experiences using drag-and-drop editor |
| Administration and Governance | 20% | - Understand compliance and security considerations - Monitor system health and troubleshooting - Manage user roles and permissions - Configure system settings and preferences - Implement data governance policies - Manage integrations with Marketing Cloud |
| Reporting and Analytics | 12% | - Create and customize reports - Analyze campaign performance metrics - Navigate and use the Reports dashboard - Interpret engagement and conversion data |
| Overview and Key Concepts | 12% | - Define Marketing Cloud Personalization - Identify use cases for Marketing Cloud Personalization - Describe the platform architecture and components - Explain the difference between Real-Time and Batch modes |
| Implementation and Configuration | 16% | - Set up data collection and event processing - Implement JavaScript beacon and tag management - Set up and configure the Web Media Manager - Configure campaign areas and zones - Configure user and visitor authentication |
| Audience Management | 16% | - Implement catalog-based recommendations - Create and manage segments - Configure dynamic audience membership - Use profile attributes and engagement scoring - Build audience criteria and filters |
Salesforce Marketing Cloud Personalization Accredited Professional Sample Questions:
When does site mapping happen during the implementation process?
- A. It can happen at any point since it is unrelated to the rest of the implementation
- B. At the beginning of the build phase since it is the basis for the rest of the implementation
- C. At the end after everything is defined in the system
- D. In the middle after certain components like the catalog have been populated
Correct Answer: B 🗳️
Explanation: Only visible for Prep4sureExam members. You can sign-up / login (it's free).
Which two components does a user need to configure in Marketing Cloud Personalization to display Einstein product recommendations via the Marketing Cloud Personalization Connector for Sales and Service Cloud?
- A. Catalog Items
- B. Einstein Decisions
- C. Einstein Recipes
- D. Promotions
Correct Answer: A,C 🗳️
Explanation: Only visible for Prep4sureExam members. You can sign-up / login (it's free).
When should you define goals and filters?
- A. Over time, when you have something new you want to meausure
- B. When you are reviewing campaign statistics for a published campaign
- C. Before launching a campaign that you want to measure against a goal or filter
- D. After launching a campaign that you want to measure against a goal or filter
Correct Answer: C 🗳️
Explanation: Only visible for Prep4sureExam members. You can sign-up / login (it's free).
Which three components of a server side campaign can be defined by a business user?
- A. Promoted content
- B. Campaign rendering
- C. Campaign responses
- D. Experience rules
- E. User attributes
Correct Answer: A,D,E 🗳️
Explanation: Only visible for Prep4sureExam members. You can sign-up / login (it's free).
Which role would the admin assign a user if they need to view everything in interaction studio and create, update, publish and delete campaigns and recipes?
- A. Campaign editor
- B. Viewer
- C. Editor
- D. Campaign author
Correct Answer: C 🗳️
Explanation: Only visible for Prep4sureExam members. You can sign-up / login (it's free).
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