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NEW QUESTION # 38
Which of these configuration options can be used to help ensure that data volumes on mobile devices can be kept under control?
There are three correct answers.
- A. Data Sync Rules
- B. Permissions
- C. Company settings
Answer: A,B,C
NEW QUESTION # 39
Which features are offered by the Operations View dashboard included in the RISE with SAP Methodology? (Choose all that apply) There are three correct answers.
- A. Overview of System Health score for SAP systems
- B. Development of new AI features
- C. Jump-ins to SAP Cloud ALM applications for detailed insights
- D. Real-time financial analysis
- E. Collection of daily and historical data on system health
Answer: A,C,E
NEW QUESTION # 40
The Field Service Management Connector is able to support integration with SAP systems as well as with third-party systems.
Choose the correct answer.
- A. True
- B. False
Answer: A
NEW QUESTION # 41
What is the main difference between SAP Service and Asset Manager versus SAP Field Service Management?
Choose the correct answer.
- A. SAP Field Service Management covers planning, whereas SAP Service and Asset Manager covers execution.
- B. SAP Field Service Management covers planning and dispatching as well as mobile execution, whereas SAP Service and Asset Manager covers only mobile execution.
- C. SAP Service and Asset Manager covers planning and dispatching as well as mobile execution, whereas SAP Field Service Management covers only mobile execution.
Answer: B
NEW QUESTION # 42
Technicians can use the Windows mobile app for the execution of assigned activities. True or false?
Choose the correct answer.
- A. True
- B. False
Answer: A
NEW QUESTION # 43
Which are the most commonly used integration platforms for SAP Field Service Management?
There are two correct answers.
- A. FSM Cloud Connector by Proaxia
- B. SAP Integration Suite / SAP Business Technology Platform
- C. SAP FSM Business Rules
Answer: A,B
NEW QUESTION # 44
What are the characteristics of a system with a clean core? (Choose the correct features) There are three correct answers.
- A. Maintainability
- B. High dependency on customizations
- C. Minimalism
- D. Complexities
- E. Scalability
Answer: A,C,E
NEW QUESTION # 45
The standard, built-in logic of Field Service Management can be changed.
Choose the correct answer.
- A. True
- B. False
Answer: B
NEW QUESTION # 46
What is the primary purpose of the RISE with SAP Methodology Dashboard?
Choose the correct answer.
- A. To facilitate employee training programs
- B. To foster resilient business processes and extensions
- C. To develop marketing strategies
- D. To view and assess system adherence to Clean Core principles
- E. To monitor financial performance
Answer: D
NEW QUESTION # 47
The Field Service Management Cloud and mobile apps have no limitations in terms of overall database size (data and attachments) and the amounts of records in tables/DTOs.
Choose the correct answer.
- A. True
- B. False
Answer: B
NEW QUESTION # 48
What are some of the features available to technicians on the mobile apps?
There are four correct answers.
- A. Using smartforms/checklists
- B. Service workflows
- C. Recording efforts, expenses, and mileage
- D. Recording planned/unplanned consumption of material/spare parts
Answer: A,B,C,D
NEW QUESTION # 49
Which of the following are examples of when business rules can be used?
There are three correct answers.
- A. Assigning a workflow to an activity
- B. Sending notifications
- C. Attaching smartforms to activities
- D. Customizing screen configurations
Answer: A,B,C
NEW QUESTION # 50
Which tools are leveraged in the toolchain for business transformation? (Choose all that apply) There are three correct answers.
- A. SAP LeanIX
- B. BTP Build Apps
- C. SAP Marketing Cloud
- D. SAP Signavio
Answer: A,B,D
NEW QUESTION # 51
RISE with SAP Methodology provides benefits during transformation. Which of the following benefits are mentioned? (Choose all that apply) There are three correct answers.
- A. Predictability in implementation
- B. Enhanced employee engagement
- C. Access to necessary information with ease
- D. Transparency throughout the implementation journey
- E. Improved marketing analytics
Answer: A,C,D
NEW QUESTION # 52
How can smartform instances be created?
There are three correct answers.
- A. Automatically by a business rule
- B. Manually by a technician on a mobile app
- C. By the customer in the FSM Self Service application
- D. Manually by a dispatcher on the Field Service Management web UI
Answer: A,B,D
NEW QUESTION # 53
Who provides strategic advice under the RISE with SAP Methodology?
Choose the correct answer.
- A. SAP Expert Team
- B. Customer support representatives
- C. Marketing specialists
- D. SAP Community Members
Answer: A
NEW QUESTION # 54
What unique feature does Joule offer within the RISE methodology?
Choose the correct answer.
- A. Customizable ERP solutions
- B. Advanced Financial Reporting
- C. 24/7 Expert Marketing Advice
- D. Generative AI-Powered Transformation
Answer: D
NEW QUESTION # 55
What are the names for the possible customer interactions and dialog options?
There are two correct answers.
- A. Moment sets
- B. Moments
- C. Business Processes
- D. Chat assistants
Answer: A,B
NEW QUESTION # 56
What information is contained in the QR code?
Choose the correct answer.
- A. A URI with the phone number of the responsible technician
- B. A link pointing to the Self Service Portal
- C. A short URL pointing to the web page with the chat assistant
Answer: C
NEW QUESTION # 57
Which statement is true regarding the planning widget?
Choose the correct answer.
- A. An administrator can choose which policy is applied by the planning widget
- B. A dispatcher can choose which policy is applied by the planning widget
- C. The planning widget can handle only 1 activity at a time
- D. The planning widget can handle only 1 technician at a time
Answer: A
NEW QUESTION # 58
Select some of the Application Programming Interfaces (APIs) that offer access to the data and functionalities of Field Service Management from external systems.
There are four correct answers.
- A. Data API
- B. Appointment Booking API
- C. Mobile API
- D. Service API
- E. Query API
Answer: A,B,D,E
NEW QUESTION # 59
What characteristic is true with regards to autoscheduling?
Choose the correct answer.
- A. Autoscheduling is intended completely automate the scheduling of jobs, without the direct intervention of a dispatcher
- B. Autoscheduling is intended to provide support to the dispatcher while manually interacting with the system while planning service jobs.
Answer: A
NEW QUESTION # 60
How can Master Data be created and maintained in FSM?
There are three correct answers.
- A. Manually in the Master Data module
- B. By bulk upload with the Data Loader
- C. By integration with back-end systems
Answer: A,B,C
NEW QUESTION # 61
Which tasks are included in the SAP Activate roadmap during the transition from Discover to Prepare phases?
There are three correct answers.
- A. Business Capability Map creation
- B. Technical Assessment
- C. Solution Marketing Diagram creation
- D. Value Roadmap development
Answer: A,B,D
NEW QUESTION # 62
What is the main tool in SAP Field Service Management for dispatchers?
Choose the correct answer.
- A. Tool reservation
- B. Planning board
- C. Smartforms
- D. Partner Portal
Answer: B
NEW QUESTION # 63
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