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IBM Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V3 Sample Questions:

1. A customer is planning to implement IBM SmartCloud Control Desk to automate incident, problem, and change management processes and to build a configuration management database. The solution will serve up to 30 concurrent users. If the deployment uses IBM WebSphere Application Server Network Deployment V7.1 how many nodes in a cell is recommended to run maximo.ear?

A) At least two
B) At least five
C) At least three
D) One is enough

2. Why does application and infrastructure performance consume an increasing amount of time and attention?

A) Because the cost of infrastructure continues to rise as application complexity decreases.
B) Because the level of complexity and interdependence among the infrastructure, applications, and functions required to deliver business services continues to rise dramatically.
C) Because the application and infrastructure provide no foundation for end-to-end business service automation.
D) Because IT departments have not invested in people, process, and technology skills enablement.

3. Which statement most accurately describes functionality provided by IBM SmartCloud Control Desk?

A) It provides forecasting, tracking, and planning of labor and skills involved in IT processes across a global enterprise.
B) It provides services for the storing, categorization, searching, and correlation of data about client accounts, solutions, contracts, revenue, organizations, and products.
C) It monitors, measures, and reports discrete resources within an IT environment to ensure optimal and committed performance levels.
D) It provides remote control functions that allow administrators/engineers to connect to and remotely operate client devices and servers such as hardware and software-based technologies that enable console access, remote KVM, and power management necessary to support a lights out data center environment.

4. A customer's service desk team is complaining about IBM SmartCloud Control Desk user interface performance. What should be the starting point in analyzing the situation to determine the most likely cause of the performance issues?

A) Advanced workload designer
B) Client browser settings
C) Application logs
D) System performance console

5. A customer is planning to implement a discovery engine using IBM Tivoli Application Dependency Discovery Manager (TADDM). There are several DMZs containing Windows servers to be scanned. Which configuration matches the customer's requirements?

A) A separate TADDM server for each DMZ with one central database
B) An anchor server and gateway server in each DMZ
C) An anchor server in each DMZ
D) A separate TADDM server for each DMZ

Solutions: