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Cisco 820-422 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Cisco Architecture Methodologies | - Lifecycle engagement models - Cisco architecture frameworks |
| Service and Solution Positioning | - Customer adoption strategies - Value proposition development |
| Business-Focused Architecture Engagements | - Business outcomes definition - Stakeholder engagement and alignment - Customer business requirements analysis |
| Transformative Architecture Design | - Technology selection and justification - High-level design validation - Solution architecture mapping to business goals |
Cisco Performing Business-Focused Transformative Architecture Engagements Sample Questions:
Which attribute is true of Enterprise Architecture?
- A. It provides a view of business,data,application and technology domains
- B. It describes business process modeling approaches
- C. It is a model for governing IT investments
- D. It provides an organization structure for the IT department
Correct Answer: A 🗳️
What does focusing on Cisco Architectural Plays allow you to do?
- A. Explain how your solutions include the latest available technologies
- B. Propose products and services that give the most relief of quota
- C. Describe solutions which link to customer's needs for business value
- D. More easily talk about detailed product features
Correct Answer: C 🗳️
What is the purpose of discovering facts about the customer's current environment?
- A. To help provide a baseline,and an input into the Architectural Roadmap
- B. This data allows you to boost the reputation of IT leaders,and meet a key goal ofconsultativeoriented engagements
- C. You get a chance to highlight how Cisco's tools are superior to 3rd-party products
- D. This allows you to propose short-term solutions to customer problems
Correct Answer: A 🗳️
What is a outcome from taking a more business-relevant approach with customers?
- A. Can engage with customers at higher and wider levels,building relationships
- B. Sellers gain preferred access to data on IT budgets and competition
- C. Learn about concerns the customer has with technology integration and support
- D. Higher profit realized early in the project,by getting customer commitment to price for implementation services
Correct Answer: A 🗳️
What understanding will a consultative selling approach give you as you engage with customers?
- A. Benefits available from the latest Cisco technology
- B. The best way to compete on price
- C. Cisco product features and advantages
- D. The customer's business vision and solutions that can help achieve it
Correct Answer: D 🗳️
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