Latest Salesforce-Loyalty-Management Actual Free Exam Updated 50 Questions
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NEW QUESTION # 27
A company has recently rolled out a Loyalty Program with three tiers. The company decided to offer personalized benefits based on customer behavior.
How will the personalized benefits be display for each Loyalty Program member?
- A. On the Loyalty Member Tier Benefit Related List, linked to Loyalty Program Member
- B. On the Transaction Journal Related List, Linked to Loyalty Program Member
- C. On the Voucher Related List, linked to Loyalty Program member
- D. On the Member Benefit Related List, linked to Loyalty Program Member
Answer: A
NEW QUESTION # 28
An airline's Loyalty program offers several ways to accrue points, including:
* Enrollment Bonus
* Member Referral
* Flight Purchase
* Additional information on the member profile.
The Salesforce Administrator must classify the different accrual transaction journals.
What should the administrator configure to meet these requirements?
- A. Create a Journal Type for each case.
- B. Create a custom field on Loyalty Ledger object
- C. Create a custom field on transaction journal object
- D. Create a Journal Subtype for each case.
Answer: D
NEW QUESTION # 29
Northern Trail Outfitters would like to encourage sustained engagement with its brand over time, the company has created a Promotion that issues a bonus reward to members who make three purchases in a single month.
What type of Loyalty Promotion should the Administrator use?
- A. Aggregate Promotion
- B. Standard Promotion
- C. Cumulative Promotion
- D. Joint Promotion
Answer: C
NEW QUESTION # 30
Which Loyalty Management Key Component should be used to quickly aggregate a high volume of data across many Loyalty Management objects?
- A. Data Processing Engine
- B. Batch Management
- C. Quick Actions
- D. Decision Table
Answer: A
NEW QUESTION # 31
Universal container launched a Loyalty Program. The salesforce Administrator to..... to create a private portal for the Loyalty Program.
What is the last step the Salesforce Administrator must complete?
- A. Add the relevant Experience Cloud components to the pages
- B. Create the Experience Cloud site
- C. Activate the Experience Cloud site
- D. Associate the Loyalty Program with the site
Answer: C
NEW QUESTION # 32
An administrator need to analyze the performance of the Loyalty Program.
What Loyalty Analyze permission does a System Administrator need to set up a customized?
- A. Loyalty Analytics User
- B. Data pipeline user
- C. CLAAnalytics base admin
- D. CRM Analytics User
Answer: C
NEW QUESTION # 33
What three facts should the administrator consider when creating and managing member groups?
- A. Groups are associate with tiers.
- B. Vouchers can't be issued to groups.
- C. Qualifying points can't be transferred to a group.
- D. Accrual type transactions associated with a group can be canceled.
- E. Promotions can't offered to groups.
Answer: A,D
NEW QUESTION # 34
Universal Container sells sports shoes through on eCommerce system. The Loyalty Program Members earn points in real-time with every purchase made.
How can this be built into Salesforce?
- A. Download an app from the AppExchange to connect Salesforce and the external system.
- B. Create customer web service with Order Object
- C. Create an schedule process to call the external system.
- D. Create with the external system to create Transaction Journals.
Answer: D
NEW QUESTION # 35
While designing an experiential Loyalty Program, what are the two recommended objects to be used as a best practice to track what type of activity the member has with the program?
- A. Loyalty Member Currency & Transaction Journal
- B. transaction Journal Type & Transaction Journal Subtype
- C. Loyalty Ledger & Transaction Journal
- D. Journal Type & Journal Subtype
Answer: D
NEW QUESTION # 36
A loyalty Program has two existing partners, a snacks manufacture and a beverages importer. There are two new products that need to be directly associated with the respective partner products within the loyalty partner product section.
The below products have been added to the system and are available under the product objects.
Chocolate cookies, linked with product category snacks
Green soda from beverage importer
Which two steps should an Administrator take to fulfill task with the least effort?
- A. Add the partner in the Lookup on the Chocolate cookie product.
- B. Choose ''Category'' option and map the Chocolate cookies to the partner.
- C. Choose ''Product" option and map the green soda to the partner
- D. Add the partner in the lookup on the snack product
Answer: C,D
NEW QUESTION # 37
The Loyalty Analytics Base App license provides technical Consultants access to Loyalty analytics data with what limitations?
- A. Rows do not have an analysis limit, only licenses do
- B. Administrators can analyze up to 10 million rows
- C. Administrators can analyze up to 25 million rows
- D. Administrators can analyze up to 1 million rows
Answer: B
NEW QUESTION # 38
Northern trail Outfitters (NTO) wants to offer 10% discount on top of the annual summer sale for its Loyalty program customers.
Which two steps must a Consultant take in Loyalty Management to set up this promotion?
- A. Create within the Loyalty Experiences tab a new promotion for the Summer Sales campaign where the Loyalty Promotion Type is Standard and the Fulfillment Action is Issue Voucher.
- B. Create within the Loyalty Experiences tab a new Benefit Type for the Summer sale campaign where the Benefit Type Name is standard and the Category type is Issue Voucher.
- C. Create within the Loyalty Experience tab a new voucher tab a new voucher definition where the Type Is Discount Percentage and the Expiration Type is fixed Date.
- D. Create within the Loyalty Experiences tab a new voucher definition for the summer sales campaign where the Type is Product or Service and the expiration Type is fixed Date.
Answer: D
NEW QUESTION # 39
Loyalty Management enables the onboarding and managing of cross-industry program partners to increase member engagement with the Loyalty program. The consultant needs to add a program partner.
Which fields are required to set up a partner?
- A. Name, Partnership Start Data, Billing Type, Status, Type
- B. Name, Program, Program Partnership Category, Type, Billing Type
- C. Name, Partnership Start Data, Industry, Status, Billing Type
- D. Name, Partnership Start Data, Industry, Status, Type
Answer: D
NEW QUESTION # 40
What three types of vouchers can be configured in Loyalty Management?
- A. Product or Service
- B. Discount Percentage
- C. Promo Code
- D. Gift Card
- E. Fixed Value
Answer: A,B,E
NEW QUESTION # 41
A new promotion named "Summer Sales" within the Loyalty Program will introduce program members to the promotional campaign and send email communication to the qualified members via Marketing Cloud.
Which the customer Data Platform (CDP) package available, which two options will need to be performed within the org to achieve the required action with minimal configuration effort in mind?
- A. Add the Segmented "Loyalty program members" to a new "Campaigns".
- B. Create a custom report using "Salesforce reports".
- C. "Add Segments" within the "Promotion Segments" section of the "Summer Sales" Promotion
- D. Create a new segment within CDP.
Answer: C,D
NEW QUESTION # 42
Universal Container have a points-based Loyalty Program and a B2C commerce website built with a Commerce built with a Commerce Cloud solution; the clients orders are already synchronized with Loyalty Management. With the every purchase, Loyalty members will earn points. The Directory wants to have traceability of every order transaction on the Loyalty Management app.
What does the Salesforce Administrator have to do?
- A. Create a custom text field in Transaction Journal object to save the order purchased by the client.
- B. Use standard Order Lookup on the Loyalty Ledger object
- C. Use the standard Order Lookup of the Transaction Journal Object
- D. Create a custom Lookup field in Transaction Journal object to save the order purchased by the Loyalty member.
Answer: C
NEW QUESTION # 43
In order to view the information pertaining to a member's recent transactions and manual adjustments on the Contact record, what are the two suggestions that an IT Administrator should propose to the Member Services team? Select two
- A. Incorporate the 'Member Summary Embedded Dashboard' on the Contact record
- B. Incorporate the 'View Member Profile' component on the Contact record
- C. Incorporate the Member Service Manager Home Dashboard on the Contact record
- D. Incorporate the 'Transaction Journals' related list on the Contact record
Answer: A,B
NEW QUESTION # 44
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